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IMPORTANT TICKET INFORMATION & FAQs

  1. There are no fees for spectators to enter the event grounds. Only those planning on bouncing on any of the inflatables, require a ticket. This includes parents who are accompanying children. Parents accompanying a child should simply purchase their own individual ticket to the same session/time slot that their kid is attending.
  2. All children aged 3 and under can enter any kids session but must be accompanied by a paying parent/carer with their own ticket. Children 4 & above can enter the Kids sessions with or without a parent.
  3. ‘Access All Area’ tickets are a three hour pass which includes a timed slot on The World’s Biggest Bounce House, PLUS unlimited access to The Obstacle Course.
  4. Tickets are cheapest when purchased in advance from this website and will cost more if purchased on the event day from the box office.

Please arrive in advance of your session start time with your bar code printed or ready to show on your phone. This can be found on the ‘go to your tickets’ link of this email. We’ll then exchange your tickets for wristbands so you’re ready to enter your session at your scheduled time.

WHAT TIME SHOULD I ARRIVE?

Your ticket contains two times – the start time of your overall session, and the start time of your 45 minute slot on The World’s Biggest Bounce House within this session. Access to The Obstacle Course is unlimited during your 2 hour session, but access to The World’s Biggest Bounce House is during your allotted time slot only. This is to ensure there is no overcrowding and everyone has room to enjoy themselves. To make the most of your time on the bounce house remember to queue up to enter ahead of your allotted slot.

WHAT IF I’M LATE TO MY SESSION?

Showing up late to your session will not prohibit you from being able to enter, however your 2 hour session will not be extended further than the original ending time. Additionally, if you miss your allotted Bounce House timeslot you will not be able to join another one.

IS THERE AN AGE LIMIT?

Anyone aged 0-100 is welcome! For convenience we’ve split each session into different recommended age groups.

‘Toddler Sessions’ are exclusively for parents/carers with children aged 3 and under (ages 0-3).

Kids ‘ sessions have the same rules but for children aged 15 and under (ages 0-15).

‘Adult Only Sessions’ are open to anyone aged 16 and over.

Please read the ‘Session Types’ menu above for a full list of ticket details and rules.

ARE THERE AND WEIGHT/HEIGHT RESTRICTIONS?

Yes. All of our attractions have a maximum weight limit of 245lbs. The World’s Largest Bounce House has a maximum height limit of 85 inches (7′ feet 1″ inch) and all other attractions have a maximum height limit of 76 inches (6′ feet 4″ inch). Weight scales and other measuring devices will be available on site should you require to use them. Guests who exceed these limits cannot participate. A minimum height restriction of 36 inches (3′) feet applies at our ‘Giant’ obstacle course.

I’M A PARENT, DO I NEED A TICKET?

It’s free for parents to attend the event with their children. However, if you want to enter any of our inflatable attractions along with your children you will require your own individual ticket. Simply purchase an additional ticket to the same session/time slot that your kids are attending.

For safety we do require that any kids 3 & under are accompanied into the inflatables by a paying parent/carer with their own ticket.

DO ALL CHILDREN NEED TO BE ACCOMPANIED BY AN ADULT?

No. Only children aged 3 and under must be accompanied into the inflatables by a paying parent/carer with their own ticket.